Feedback from guests who paid with Up 'n go

On The Border Grandville
4.72
Verified restaurant
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Pepsi
$2.99
4.69
Birria Quesa Tacos 3EA
$16.49
4.64
$14.29
5.00
Grilled Queso Chicken
$4.00 - $8.79
5.00
House Rocks Rita Grande
$5.00 - $9.79
5.00
Strawberry Rita Grande
$2.99
5.00
Tea
$2.99
5.00
Dr Pepper
$9.29
4.78
Bowl Queso
Pepsi
$2.99
4.69
$5.74 - $11.49
4.50
CYO Combo 2
$16.49
4.39
El Gran Papi Combo
$1.29
4.41
Side 1oz Sour Cream
Average guest ratings
4.72
Overall
5
4
3
2
1
94%
Would recommend
Yes
No
4.81
Payment experience
5
4
3
2
1
4.68
Food
5
4
3
2
1
4.72
Service
5
4
3
2
1
4.65
Atmosphere
5
4
3
2
1
92
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
Restaurant reviews from verified guests
Show reviews with
Friday's ratings
Guest at Table 113
•
Friday at 11:19pm
Overall
4.75
Food
5
Service
5
Payment experience
4
Would recommend
5
Remove contactless fee
Thursday's ratings
Guest at Table 1
•
Thursday at 11:50pm
Overall
1.00
Payment experience
1
Stop charging fees for fees to pay your bill. If I could give 0 stars for the payment process I would. These companies that are e charging these fees ought to be ashamed of themselves. Shame on you. All this does is irritate the customer in the end and it’s the staff that pays the price for a bullshit corporate decisions.
Monday's ratings
Guest at Table Amb
•
Apr 14
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
I still maintain this is the most consistent chain restaurant I have ever been too. Thanks for the great service Lindsey.
I won't complain you're not Brittany!
Wednesday's ratings
Guest at Table 71
•
Apr 9
Overall
4.50
Food
5
Service
5
Payment experience
4
Would recommend
4
Take off fee for online payment
Monday's ratings
Guest at Table 33
•
Apr 7
Overall
3.50
Food
3
Service
5
Payment experience
4
Would recommend
2
Actually put meat into the burrito. For $17 the big borderitto should be more than what felt like just beans, rice, and 2 tablespoons of meat. The tortilla felt like it was triple wrapped there was so little I side it. Not what it used to be.
Tuesday's ratings
Guest at Table 323
•
Apr 1
Overall
3.50
Food
3
Service
3
Payment experience
5
Would recommend
3
Horrible drink. Still charged.
Monday's ratings
Guest at Table 32
•
Mar 31
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Good could have been a little warmer
Sunday's ratings
Guest at Table 324
•
Mar 23
Overall
3.50
Food
3
Service
5
Payment experience
2
Would recommend
4
All of our food was warm-ish, but not hot.
Guest at Table 11
•
Mar 23
Overall
4.25
Food
5
Service
3
Payment experience
5
Would recommend
4
Speed
Saturday's ratings
Guest at Table 62
•
Mar 22
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Nothing it was delicious
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