Feedback from guests who paid with Up 'n go
![Big Whiskey's American Restaurant & Bar Springfield - Battlefield Rd.](https://ik.imagekit.io/upngo/assets/customer/big-whiskeys/logo.png?tr=h-400,fo-auto)
Big Whiskey's American Restaurant & Bar Springfield - Battlefield Rd.
4.73
Verified restaurant
Pay with Up 'n go
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Average guest ratings
4.73
Overall
5
4
3
2
1
94%
Would recommend
Yes
No
4.83
Payment experience
5
4
3
2
1
4.69
Food
5
4
3
2
1
4.70
Service
5
4
3
2
1
4.69
Atmosphere
5
4
3
2
1
92
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
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Wednesday's ratings
Guest at Table 38
•
Wednesday at 8:51pm
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Food was great per usual. Emma was a great server!
Guest at Table 62
•
Wednesday at 3:04am
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Server was great!!
Wednesday's ratings
Guest at Table 61
•
Aug 28
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Mackenzie was fantastic! Very personable and great smile!
Tuesday's ratings
•
Aug 27
Overall
4.00
Food
5
Service
2
Atmosphere
3
Payment experience
5
Would recommend
5
Not too friendly. I was not asked once if I needed something. I have to ask for utensils and dressing
Thursday's ratings
Guest at Table 71
•
Aug 22
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Cheese
Saturday's ratings
Guest at Table 55
•
Aug 17
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Shawn took our table due to the waitress we started with was not interested in doing her job. The manager on duty was exceptional and took care of the situation.
Guest at Table 55
•
Aug 17
Overall
4.20
Food
3
Service
4
Atmosphere
5
Payment experience
5
Would recommend
4
Shawn was amazing
Guest at Table 55
•
Aug 17
Overall
3.80
Food
3
Service
4
Atmosphere
4
Payment experience
4
Would recommend
4
Shawn H was phenomenal after crappy service from the one before him!
Friday's ratings
Guest at Table 31
•
Aug 16
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
So skibity
Thursday's ratings
Guest at Table 61
•
Aug 8
Overall
4.80
Food
4
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Our server was great! He was very nice and attentive.
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