Feedback from guests who paid with Up 'n go
Duke's La Jolla
4.79
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Ribs & Chicken
$29.00 - $33.00
4.55
Pog Slushie >>>
$4.00 - $8.00
4.59
Seafood Hot Pot
$35.00 - $39.00
4.46
Hurricane Chicken
$17.00 - $21.00
4.92
USDA Prime Sirloin
$29.00 - $31.02
4.57
$49.00 - $69.00
5.00
Roasted Tristan Lobster
$4.00
5.00
Pina Colada>>>
$8.00 - $10.00
5.00
Brunch Pogmosa
$15.00 - $16.00
5.00
Mango Old Fashioned
$10.00 - $15.00
5.00
Tito's
Duke's Mai Tai
$16.00 - $17.00
4.69
$4.00
4.65
Soda
Ribs & Chicken
$29.00 - $33.00
4.55
Macnut & Herb Fish
$36.00 - $37.00
4.70
Kimo's Original Hula Pie
$2.33 - $15.00
4.90
Average guest ratings
4.79
Overall
5
4
3
2
1
95%
Would recommend
Yes
No
4.84
Payment experience
5
4
3
2
1
4.75
Food
5
4
3
2
1
4.75
Service
5
4
3
2
1
4.82
Atmosphere
5
4
3
2
1
94
Net Promoter Score
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Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
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Monday's ratings
Guest at Table 85
•
Jan 20
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
She was fabulous. So thankful! The last time I had a guy who was awful and had terrible service andwould not let me do Apple Pay or pay by phone and I think it is because the service was so lousy that he didn’t want the feedback. The lady tonight was fabulous. I am a local and I will be back! Thank you for a fabulous evening
Rated 4 items
Duke's Mai Tai
5
Maple Old Fashioned
5
Coconut Shrimp
5
Crab Wontons
5
Friday's ratings
Guest at Table 73
•
Jan 10
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Thanks!
Guest at Table 84
•
Jan 10
Overall
2.60
Food
1
Service
1
Atmosphere
5
Payment experience
5
Would recommend
1
Jess M was a horrible server. Two filets were ordered medium and were beyond well done. The sirloin was ordered medium well and was medium rare - completely red. No apology. I asked her to please advise manager after I showed her. She never did. I checked with the manager at the end as I thought it was odd no one came to check. So not worth it. I’m never bringing guests visiting to Dukes after this really terrible experience. I always tip at least 25%. This is the first time I only tipped 16% on a $200 bill and she truly didn’t deserve it. She was inattentive, seemed bothered, while all the other servers were pleasant, attentive and engaged / energetic. It’s a shame.
Wednesday's ratings
Guest at Table 76
•
Jan 8
Overall
3.60
Food
3
Service
4
Atmosphere
4
Payment experience
4
Would recommend
3
Great view
Friday's ratings
Guest at Table Ub 1
•
Dec 27, 2024
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Bella was excellent, sit at the bar.
Sunday's ratings
Guest at Table 74
•
Dec 15, 2024
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Great experience!
Sunday's ratings
Guest at Table 81
•
Nov 24, 2024
Overall
4.00
Food
4
Service
4
Too much onion in beet salad - tasted like onion salad as opposed to beet salad;
Not enough rice in servings; while side rice was offered and then credited, the awkwardness to address this spoiled the experience - sadly.;
Server/waiter did his best to handle situation but at these price points and tip expectations it is frankly inexcusable;
Please take this feedback constructively - it is my intent. The food was otherwise very tasty.
Ilias
Monday's ratings
Guest at Table 61
•
Nov 18, 2024
Overall
4.80
Food
4
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Claire was very attentive and nice!
Rated 3 items
Ravioli
3
Soda
4
Ribs & Chicken
4
Monday's ratings
Guest at Table 84
•
Nov 11, 2024
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Great view, great lunch
Sunday's ratings
Guest at Table 224
•
Nov 10, 2024
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
My server. Asia is the best. I enjoy my dining experience every time I come. The fish has yet to disappoint. Good job!!
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