Feedback from guests who paid with Up 'n go





Electric Lemon
4.71
Verified restaurant
Pay with Up 'n go
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Sirloin Steak
$55.00 - $60.00
4.52
Beef Tartare
$19.00
4.58
Shrimp Salad
$28.00
4.82
Chilled Oysters
$19.00 - $23.00
4.63
Eggs Benedict
$22.00
4.57
$23.00
5.00
Whiskey Blossom
$17.00 - $23.00
5.00
Mimosa
$17.00 - $18.00
5.00
Mimosa
$20.00
5.00
Tanqueray
$16.00
5.00
Add Salmon
$28.00 - $32.00
4.52
Burger
Side Polenta Fry
$12.00
4.28
Chicken
$34.00
4.75
Chocolate
$16.00
4.74
Flatbread
$20.00 - $22.00
4.50
Average guest ratings
4.71
Overall
5
4
3
2
1
93%
Would recommend
Yes
No
4.67
Payment experience
5
4
3
2
1
4.68
Food
5
4
3
2
1
4.69
Service
5
4
3
2
1
4.82
Atmosphere
5
4
3
2
1
90
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
Restaurant reviews from verified guests
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Sunday's ratings
Guest at Table 31
•
Sunday at 1:30pm
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Loved everything so much
Guest at Table 504
•
Sunday at 1:36am
Overall
3.50
Food
3
Service
4
cheese on signature burger is questionable. add better/thicker fries to signature burger. drinks should be filled more.
Wednesday's ratings
Guest at Table 41
•
Oct 1
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Excellent food recommendation and service. Love the flavors. Excellent setting for a big party.
Guest at Table 51
•
Oct 1
Overall
4.25
Food
5
Service
2
Atmosphere
5
Payment experience
5
Unfortunately I’m not happy with Jayda’s service today.
1. She argued with me about being able to add salmon to my salad which clearly was listed on the menu as the “add protein” option. She said she still had to check with the kitchen to find out if it was possible — even though it’s listed on the menu. Going back and forth in front of my guest.
2. 1 cup was brought for our shared teapot, and when my guest asked for a cup, she “after I stop by 2 other tables. She brought the cup 10 mins later
and the tea was cold.
3. She picked up the plates but left us in a pile of crumbs. I had to ask her to clean the table.
I’ve been coming here since the restaurant opened, and this is the first time I’ve had horrible service. I’m sharing this feedback so hopefully Jayda gets some support to level up.
Thanks!
Thursday's ratings
Guest at Table 35
•
Sep 25
Overall
4.00
Food
4
Service
5
Atmosphere
5
Payment experience
2
U guy need the Apple Pay tap machine
Guest at Table 33
•
Sep 25
Overall
5.00
Service
5
Atmosphere
5
Payment experience
5
Josey was a good waiter!!! Give him a shout when you can!
Wednesday's ratings
Guest at Table 302
•
Sep 24
Overall
4.00
Food
5
Service
5
Atmosphere
5
Payment experience
1
get apple pay - ridiculous
Sunday's ratings
Guest at Table 52
•
Sep 21
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Always perfect. Ridhi is an amazing guy!
Saturday's ratings
Guest at Table 207
•
Sep 20
Overall
4.75
Food
4
Service
5
Atmosphere
5
Payment experience
5
Peter was great - service was excellent
Guest at Table 55
•
Sep 20
Overall
3.75
Food
4
Service
5
Atmosphere
5
Payment experience
1
Everything was great, except the payment methods. It’s very inconvenient when you don’t carry your physical card with you, because nowadays you can pay everywhere just by tapping your phone - but not at this place. It really creates difficulties that can ruin your mood and even your evening.
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