Feedback from guests who paid with Up 'n go
Ketch Grill & Taps Portside Pier
4.84
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Average guest ratings
4.84
Overall
5
4
3
2
1
98%
Would recommend
Yes
No
4.90
Payment experience
5
4
3
2
1
4.75
Food
5
4
3
2
1
4.76
Service
5
4
3
2
1
4.92
Atmosphere
5
4
3
2
1
97
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
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Tuesday's ratings
Guest at Table 105
•
Tuesday at 2:57am
Overall
3.80
Food
3
Service
3
Atmosphere
5
Payment experience
5
Would recommend
3
The Brussels sprouts are amazing! The fish needed more salt. The short rib melt barely has enough cheese to constitute as a melt and the onions could’ve been sautéed longer. The chicken sandwich was nice and crispy and just alright but not bad. The sautéed greens are too bland, perfect for someone with allergies though. Wished I could’ve received better service after food came out, no water was refilled. The server seemed nice just overwhelmed maybe.
Friday's ratings
Guest at Table 108
•
Nov 22
Overall
3.20
Food
3
Service
1
Atmosphere
5
Payment experience
4
Would recommend
3
Second time with awful service from the same server.
Thursday's ratings
Guest at Table 105
•
Nov 14
Overall
4.00
Food
4
Service
4
Atmosphere
4
Payment experience
4
Would recommend
4
Clearly state on your menu or verbal when something is an up-charge.
Monday's ratings
Guest at Table 122
•
Nov 4
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Danielle was great! Food was just as good.
Monday's ratings
Guest at Table 110
•
Oct 28
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Best place ever!
Friday's ratings
Guest at Table 122
•
Oct 25
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Very attentive staff
Saturday's ratings
Guest at Table 108
•
Oct 19
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Wonderful waiter, atmosphere, everything! Caden was our waiter! Ask for him!
Monday's ratings
Guest at Table 112
•
Oct 14
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Thank you
Friday's ratings
Guest at Table 110
•
Oct 4
Overall
4.60
Food
4
Service
5
Atmosphere
5
Payment experience
5
Would recommend
4
Josslyn was amazing!
Sunday's ratings
Guest at Table 106
•
Sep 29
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
She Was great!
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