Feedback from guests who paid with Up 'n go
![On The Border Algonquin](https://ik.imagekit.io/upngo/assets/customer/on-the-border/logo.png?tr=h-400,fo-auto)
On The Border Algonquin
4.75
Verified restaurant
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Tres Leches Cake
$9.99
5.00
Grande Liberita
$6.00
4.86
$8.99
5.00
Guacamole Appetizer
$5.00 - $10.29
5.00
Mango Margarita Grande
$2.99
5.00
Dr Pepper
$3.58 - $11.79
5.00
TT TACOS
$13.99
5.00
Southwest CK Tacos 3EA
$5.89 - $11.79
4.75
CYO Combo 2
$9.48 - $9.49
4.96
Bowl Queso
$2.99
4.77
Pepsi
$2.99
4.63
Diet Pepsi
$16.99
4.75
El Gran Papi Combo
Average guest ratings
4.75
Overall
5
4
3
2
1
95%
Would recommend
Yes
No
4.83
Payment experience
5
4
3
2
1
4.74
Food
5
4
3
2
1
4.75
Service
5
4
3
2
1
4.67
Atmosphere
5
4
3
2
1
93
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
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Yesterday's ratings
Guest at Table 210
•
9h ago
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
I think only the costumer can!
Guest at Table 210
•
9h ago
Overall
4.75
Food
5
Service
4
Payment experience
5
Would recommend
5
Get some coke next time
Saturday's ratings
Guest at Table 33
•
Jul 20
Overall
4.75
Food
5
Service
5
Payment experience
4
Would recommend
5
The food was delicious as well service
Guest at Table 73
•
Jul 20
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
give Cynthia a raise she is amazing!
Guest at Table 91
•
Jul 20
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Carne Asada was PERFECT
Tuesday's ratings
Guest at Table 83
•
Jul 16
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Cynthia was sooo sweet! We loved her!!
Sunday's ratings
Guest at Table 81
•
Jul 14
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Our server was amazing no issues whatsoever!
Saturday's ratings
Guest at Table 23
•
Jul 13
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Server Allison was AMAZING
Friday's ratings
Guest at Table 13
•
Jul 12
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Our Lindsey Server was Excellent!!!!
Tuesday's ratings
Guest at Table 32
•
Jul 9
Overall
3.25
Food
5
Service
1
Payment experience
4
Would recommend
3
For our first visit with nothing to compare to, it was disappointing. The food was fantastic. Presentation was good, preparation time was good. Service was highly disappointing. Service ratio was no more than 2 tables per server with an additional 2+ hosts. Once seated(no wait), it was 14 minutes before a drink order was taken. Server needed prompting for refills, straws, napkins etc.
During the entirety of visit, host staff would sit at tables not assisting with drinks or clearing. They only stood up and began walking around when the general manager came to the front of the house. The difficulty in finding good staff is a continued challenge in the industry, but front of the house staff is going to ruin this location. The speed and quality from the back of house is great.
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