Feedback from guests who paid with Up 'n go

On The Border Fayetteville
4.56
Verified restaurant
Pay with Up 'n go
Pay at the table with Up 'n go
$6.00
5.00
Holiday Swirl Grande
$9.79
5.00
Strawberry Rita Grande
$1.99
5.00
Side 5oz French Fries
$7.59
5.00
Cup Queso Blanco
$0.99
5.00
Flour Tortillas 6" 3EA
$9.29
4.79
Bowl Queso Blanco
$2.99
4.65
Pepsi
$2.99
4.75
Sweetened Tea
$16.49
4.76
Birria Quesa Tacos 3EA
$16.49
4.56
El Gran Papi Combo
Average guest ratings
4.56
Overall
5
4
3
2
1
87%
Would recommend
Yes
No
4.78
Payment experience
5
4
3
2
1
4.50
Food
5
4
3
2
1
4.60
Service
5
4
3
2
1
4.43
Atmosphere
5
4
3
2
1
80
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
Restaurant reviews from verified guests
Show reviews with
Yesterday's ratings
Guest at Table 53
•
8h ago
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Don’t change a thing
Wednesday's ratings
Guest at Table 101
•
Wednesday at 2:16pm
Overall
2.75
Food
4
Service
1
Payment experience
4
Would recommend
2
The restaurant was severely understaffed, which our server apologized for. The staffing issue was not our server’s fault and we understand that. None of the empty tables outside had been cleared and cleaned when we arrived, and our server did not clean the table before we sat down. Also, she did not communicate effectively that the beers that we ordered (miller lite and blue moon) were not available, saying at first that they weren’t available on tap. We said that bottles were fine, but then a different server brought Dos XXs on draft. We were charged for Miller Lite and Blue Moon. When our food started to arrive, we had to ask for silverware and napkins. Also, our server was on her phone the last part of the night when we were trying to get the check and to-go boxes.
Tuesday's ratings
Guest at Table 223
•
Tuesday at 1:14am
Overall
2.50
Food
3
Service
3
Payment experience
3
Would recommend
1
Make it more Mexican. Add Mexican drinks
Monday's ratings
Guest at Table 42
•
Monday at 5:20pm
Overall
3.25
Food
3
Service
4
Payment experience
4
Would recommend
2
Food flavor and temps
Guest at Table 305
•
Monday at 3:45pm
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Hire more servers like Alexander. He’s very attentive and focused to detail.
Sunday's ratings
Guest at Table 313
•
Sunday at 12:43am
Overall
4.75
Food
4
Service
5
Payment experience
5
Would recommend
5
Tone down the salsa just a little bit. Too spicy
Sunday's ratings
Guest at Table 212
•
Apr 27
Overall
2.00
Food
1
Service
1
Payment experience
5
Would recommend
1
Better service
Tuesday's ratings
Guest at Table 44
•
Apr 22
Overall
4.75
Food
5
Service
5
Payment experience
4
Would recommend
5
No need from what I could see server was extremely polite and attentive
Wednesday's ratings
Guest at Table 222
•
Apr 16
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Great overall
Monday's ratings
Guest at Table 306
•
Apr 14
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Put a screen up on the deck
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