Feedback from guests who paid with Up 'n go

On The Border Fayetteville
4.56
Verified restaurant
Pay with Up 'n go
Pay at the table with Up 'n go
$6.00
5.00
Holiday Swirl Grande
$9.79
5.00
Strawberry Rita Grande
$1.99
5.00
Side 5oz French Fries
$7.59
5.00
Cup Queso Blanco
$0.99
5.00
Flour Tortillas 6" 3EA
$9.29
4.79
Bowl Queso Blanco
$2.99
4.65
Pepsi
$2.99
4.75
Sweetened Tea
$16.49
4.76
Birria Quesa Tacos 3EA
$16.49
4.56
El Gran Papi Combo
Average guest ratings
4.56
Overall
5
4
3
2
1
87%
Would recommend
Yes
No
4.78
Payment experience
5
4
3
2
1
4.50
Food
5
4
3
2
1
4.60
Service
5
4
3
2
1
4.43
Atmosphere
5
4
3
2
1
80
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
Restaurant reviews from verified guests
Show reviews with
Monday's ratings
Guest at Table 11
•
Monday at 7:56pm
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
N/a all was amazing
Monday's ratings
Guest at Table 43
•
May 19
Overall
4.50
Food
4
Service
5
Payment experience
5
Would recommend
4
Have guacamole next time
Sunday's ratings
Guest at Table 304
•
May 18
Overall
4.50
Food
4
Service
4
Payment experience
5
Would recommend
5
Bring the food out hot. With everything that comes with the meal.. missing butter dip
Friday's ratings
Guest at Table 42
•
May 16
Overall
2.75
Food
1
Service
5
Payment experience
4
Would recommend
1
Salty
Wednesday's ratings
Guest at Table 43
•
May 14
Overall
3.50
Food
3
Service
4
Payment experience
5
Would recommend
2
Lights above tables are covered in dust. Walked in and it smelled like it was just mopped with dirty water.
Tuesday's ratings
Guest at Table 54
•
May 13
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Everything perfect
Friday's ratings
Guest at Table 302
•
May 9
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Sabrina was one of the best servers I have gotten in a restaurant. She constantly checked on our table and made sure we had everything we needed. Would come again just for her service. She definitely deserves a raise!!!
Thursday's ratings
Guest at Table 53
•
May 8
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Don’t change a thing
Wednesday's ratings
Guest at Table 101
•
May 7
Overall
2.75
Food
4
Service
1
Payment experience
4
Would recommend
2
The restaurant was severely understaffed, which our server apologized for. The staffing issue was not our server’s fault and we understand that. None of the empty tables outside had been cleared and cleaned when we arrived, and our server did not clean the table before we sat down. Also, she did not communicate effectively that the beers that we ordered (miller lite and blue moon) were not available, saying at first that they weren’t available on tap. We said that bottles were fine, but then a different server brought Dos XXs on draft. We were charged for Miller Lite and Blue Moon. When our food started to arrive, we had to ask for silverware and napkins. Also, our server was on her phone the last part of the night when we were trying to get the check and to-go boxes.
Tuesday's ratings
Guest at Table 223
•
May 6
Overall
2.50
Food
3
Service
3
Payment experience
3
Would recommend
1
Make it more Mexican. Add Mexican drinks
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