Feedback from guests who paid with Up 'n go

On The Border Highlands Ranch
4.61
Verified restaurant
Pay with Up 'n go
Pay at the table with Up 'n go
$2.99
5.00
Dr Pepper
$19.89
5.00
Chicken Fajitas
$15.79
5.00
CYO Combo 4
$9.99
5.00
Tres Leches Cake
$6.39 - $12.79
5.00
Border Queso Beef Ench
$16.99
4.38
El Gran Papi Combo
$2.99
4.50
Tea
$13.79
4.60
CYO Combo 3
$9.49
4.80
Bowl Queso
$2.99
4.78
Pepsi
Average guest ratings
4.61
Overall
5
4
3
2
1
90%
Would recommend
Yes
No
4.77
Payment experience
5
4
3
2
1
4.60
Food
5
4
3
2
1
4.58
Service
5
4
3
2
1
4.48
Atmosphere
5
4
3
2
1
86
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
Restaurant reviews from verified guests
Show reviews with
Sunday's ratings
Guest at Table 1
•
Feb 23
Overall
2.75
Food
4
Service
1
Payment experience
5
Would recommend
1
Order was messed up multiple times and server very rude.
Wednesday's ratings
Guest at Table 322
•
Feb 19
Overall
3.25
Food
4
Service
2
Payment experience
4
Would recommend
3
Early closing. Walked in 1.5hrs before closing and was told had to wait to check if kitchen could accommodate (place was empty). Doors were locked 30 minutes later despite not closing for another hour. Order was wrong, service was delayed, had to remind waiter of things asked for. Whom I believe to be manager came over to assist and she was nice but overall, the visit left a sour note in my mouth.
Saturday's ratings
Guest at Table 41
•
Feb 15
Overall
4.00
Food
5
Service
5
Payment experience
1
Would recommend
5
we absolutely love OTB, and our server was wonderful.
My only complaint is the contactless fee. Seems like a pretty ridiculous upcharge to me
Saturday's ratings
Guest at Table 43
•
Feb 8
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
The server was fantastic.
Saturday's ratings
Guest at Table 92
•
Feb 1
Overall
4.50
Food
5
Service
3
Payment experience
5
Would recommend
5
Your server had a little bit of a hard time understanding what we wanted to order, but overall, it was a good experience. I think he needs a little bit more training.
Thursday's ratings
Guest at Table 93
•
Jan 23
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Brittany our server was great! Food was great!
Saturday's ratings
Guest at Table 1
•
Jan 4
Overall
4.50
Food
4
Service
5
Payment experience
5
Would recommend
4
Server was awesome. Really liked the guy.
Sunday's ratings
Guest at Table 42
•
Dec 22, 2024
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
All was great except for the straws.
Sunday's ratings
Guest at Table 81
•
Dec 8, 2024
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Maybe frequent table just a couple more times - overall amazing. Thank you!
Wednesday's ratings
Guest at Table 42
•
Nov 27, 2024
Overall
4.25
Food
5
Service
5
Payment experience
3
Would recommend
4
Improve the slow payment system
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