Feedback from guests who paid with Up 'n go

On The Border Highlands Ranch
4.61
Verified restaurant
Pay with Up 'n go
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$2.99
5.00
Dr Pepper
$19.89
5.00
Chicken Fajitas
$15.79
5.00
CYO Combo 4
$9.99
5.00
Tres Leches Cake
$6.39 - $12.79
5.00
Border Queso Beef Ench
$16.99
4.38
El Gran Papi Combo
$2.99
4.50
Tea
$13.79
4.60
CYO Combo 3
$9.49
4.80
Bowl Queso
$2.99
4.78
Pepsi
Average guest ratings
4.61
Overall
5
4
3
2
1
90%
Would recommend
Yes
No
4.77
Payment experience
5
4
3
2
1
4.60
Food
5
4
3
2
1
4.58
Service
5
4
3
2
1
4.48
Atmosphere
5
4
3
2
1
85
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
Restaurant reviews from verified guests
Show reviews with
Yesterday's ratings
Guest at Table 44
•
Yesterday at 1:40am
Overall
3.50
Food
2
Service
5
Payment experience
5
Would recommend
2
Cook food from scratch
Thursday's ratings
Guest at Table 2
•
Thursday at 2:35am
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Faster drink service
Tuesday's ratings
Guest at Table 42
•
Tuesday at 11:46pm
Overall
4.00
Food
4
Service
3
Payment experience
5
Would recommend
4
My mom ordered chicken tinga and got a chicken taco. It was corrected though. I ordered a classic burrito with fajita chicken and got shredded chicken instead. I didn't ask for it to be fixed.
Saturday's ratings
Guest at Table 42
•
Apr 26
Overall
1.50
Food
1
Service
1
Payment experience
3
Would recommend
1
Need faster service and more waiters instead of one person sitting the table.
Wednesday's ratings
Guest at Table 51
•
Mar 19
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Brittany was awesome!!!
Saturday's ratings
Guest at Table 41
•
Mar 15
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Everything was fantastic!
Thursday's ratings
Guest at Table 52
•
Mar 13
Overall
4.50
Food
5
Service
5
Payment experience
3
Would recommend
5
I came in for the $30/20% off and although it showed in my rewards the server could not get it to apply and I had to use my $5 rewards instead. I intentionally spent more to meet the $30
Sunday's ratings
Guest at Table 1
•
Feb 23
Overall
2.75
Food
4
Service
1
Payment experience
5
Would recommend
1
Order was messed up multiple times and server very rude.
Wednesday's ratings
Guest at Table 322
•
Feb 19
Overall
3.25
Food
4
Service
2
Payment experience
4
Would recommend
3
Early closing. Walked in 1.5hrs before closing and was told had to wait to check if kitchen could accommodate (place was empty). Doors were locked 30 minutes later despite not closing for another hour. Order was wrong, service was delayed, had to remind waiter of things asked for. Whom I believe to be manager came over to assist and she was nice but overall, the visit left a sour note in my mouth.
Saturday's ratings
Guest at Table 41
•
Feb 15
Overall
4.00
Food
5
Service
5
Payment experience
1
Would recommend
5
we absolutely love OTB, and our server was wonderful.
My only complaint is the contactless fee. Seems like a pretty ridiculous upcharge to me
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