On The Border Oklahoma City

Perfect

Dear On the Border Team, I hope this message finds you well. I am writing to express my disappointment with my recent dining experience at your restaurant. I visited your location on [insert date], and while I have always enjoyed the food and service, I found the atmosphere that evening to be quite uncomfortable due to the excessively loud music. Despite politely requesting that the volume be turned down, both my server and the manager informed me that nothing could be done about it due to corporate policy. The loud music made it difficult to have a conversation, which negatively impacted the overall experience for myself and my party. I understand that ambiance is an important part of a restaurant, but it’s crucial to ensure that it doesn't overshadow the comfort of your guests. I would appreciate it if you could consider adjusting the volume in the future to ensure a more pleasant dining environment for everyone. Thank you for your attention to this matter. I look forward to your response and hope for a more enjoyable experience on my next visit.

I’m not sure. Maybe add more desserts to the menu lol

Hire more wait staff like this one

Hostess at hostess stand. Walked in to two girls playing around after waiting too long to be seen.

Took an hour to get food. Need speedy service for lunchtime.

Host need to pass silverware

Rita needs a pay raise or something she was absolutely amazing

Have a hostess at the entrance that will seat us when we walk in instead of waiting 10 minutes. A few more cleaning tables would help. We had a dirty table behind us the entirety of our meal that started to smell.

Better food service