Feedback from guests who paid with Up 'n go





Puckett's Franklin
4.82
Verified restaurant
Pay with Up 'n go
Pay at the table with Up 'n go
TF/SHRIMP & GRITS
$22.79
4.78
L&S/The WHOLE FARM
$33.98
4.57
SAL/SM.Country Cobb
$10.29
4.89
*TF/Butterflied Trout
$22.96
4.85
BP/EARLY RISER
$11.29
4.76
$6.99
5.00
*BHH/Bacon Egg Ch Bisciut
$15.59
5.00
SAND/DBL PUCK BURGER
$2.00
5.00
EGG WHITES
$2.00
5.00
DSRT/ADD SCOOP I CRM
$1.79
5.00
SIDE White Gravy
BV/ICED TEA
$3.00
4.83
L&S/BBQ PLATTER
$5.99
4.64
BV/COFFEE
$3.00
4.68
TF/CHICKEN FRIED CHICKEN
$15.98
4.85
BV/FRUIT TEA
$3.00
4.72
Average guest ratings
4.82
Overall
5
4
3
2
1
96%
Would recommend
Yes
No
4.89
Payment experience
5
4
3
2
1
4.76
Food
5
4
3
2
1
4.80
Service
5
4
3
2
1
4.83
Atmosphere
5
4
3
2
1
95
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
Restaurant reviews from verified guests
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Sunday's ratings
Guest at Table D 50
•
Sunday at 1:29am
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Trevor was our service and did excellent job.
Rated 2 items
*SAND/CHEESEBURGER
5

*SAND/CHIX SALAD SANDWICH
5
Saturday's ratings
Guest at Table 23
•
Saturday at 6:35pm
Overall
3.75
Food
3
Service
3
Atmosphere
4
Payment experience
5
The downtown location had superior food, service, and atmosphere. The Mac and cheese in Franklin tasted metallic and the brisket was dry.
Rated 2 items

*SAND/NASH CHZSTEAK
3

*TF/CHICKEN FRIED CHICKEN
4
Sunday's ratings
Guest at Table 52
•
Jan 4
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Excellent
Rated 5 items
*BV/SPRITE
5

*BV/DIET COKE
5
*S/Fried Okra
5
*SAND/CHICKEN CLUB
5
*SAND/DBL PUCK BURGER
5
Guest at Table 41
•
Jan 4
Overall
4.25
Food
4
Service
4
Atmosphere
4
Payment experience
5
Most was good except okra was cold and soggy and a lot of fat in the pulled pork.
Rated 3 items

*BV/ICED TEA
5

*TF/CHICKEN FRIED CHICKEN
4

*L&S/BBQ PLATTER
4
Saturday's ratings
Guest at Table 13
•
Jan 3
Overall
3.75
Food
4
Service
3
Atmosphere
4
Payment experience
4
$2.00 extra for Angel’s Envy on the Rocks???
Ridiculous
Rated 3 items

*L&S/BBQ PLATTER
3
*A/FRIED GREEN TOMATOES
3
*L/ANGEL'S ENVY
2
We both ordered Angels Envy bourbon. One up and one on the rocks …. Extra $2.00 for ICE??!!!Absolutely off putting and ridiculous. .
Thursday's ratings
Guest at Table 11
•
Jan 1
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Doris was amazing!
Rated 2 items

BLOODY MARY
5

*A/PUCKETT'S NACHOS 2
5
Wednesday's ratings
Guest at Table D 50
•
Dec 31, 2025
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Loved it
Rated 8 items

*DSRT/COBBLER OF DAY
5

*BV/ICED TEA
5
*SAND/CHICKEN CLUB
4

*KID/STRIPS
5
*SAND/Turkey Melt
5

*SAND/NASH CHZSTEAK
4

*SAND/HOT CKN SAND
5
*SAND/CHEESEBURGER
5
Tuesday's ratings
Guest at Table 10
•
Dec 30, 2025
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Gabriella was a wonderful server!
Added a new item photo and rated an item

Guest pic
*BV/DIET COKE
5
Our grandson KJ LOVED his cheeseburger & coke!
Monday's ratings
Guest at Table 41
•
Dec 29, 2025
Overall
4.75
Food
5
Service
4
Atmosphere
5
Payment experience
5
Service was awesome once we were assigned a waitress. However, it took about 15-20 minutes before anyone came to our table. Several other tables were seated and had drinks/food ordered before we were helped. Our waitress was very kind and attentive though!
Rated 3 items

*TF/FRIED CATFISH
5
*SAND/DBL PUCK BURGER
5
*SAND/CHEESEBURGER
5
Guest at Table 34
•
Dec 29, 2025
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Gabriella was amazing, lovely lunch
Rated 4 items
*SAND/PORTABELLA BURGER
5
*SAND/Turkey Melt
5
*ORANGE JUICE
5

*BV/DIET COKE
5
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