Feedback from guests who paid with Up 'n go

Shakou - Arlington Heights
4.80
Pay with Up 'n go
Pay at the table with Up 'n go
$6.15 - $11.01
5.00
Gyoza
$12.07 - $15.00
5.00
Wild Lychee
$17.63 - $23.00
5.00
Niku Niku
$10.64 - $14.00
5.00
Sapporo 20.3oz Large
$10.00 - $11.00
5.00
Shrimp Tempura Maki
$8.06 - $15.00
4.90
Seven Spicy Ahi
$6.33 - $8.01
4.79
Edamame
$14.10 - $21.00
4.65
Green Dragon
$16.63 - $21.00
4.94
Urban Heat
$7.07 - $11.00
4.89
California Maki
Average guest ratings
4.80
Overall
5
4
3
2
1
96%
Would recommend
Yes
No
4.86
Payment experience
5
4
3
2
1
4.85
Food
5
4
3
2
1
4.72
Service
5
4
3
2
1
4.75
Atmosphere
5
4
3
2
1
95
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
Restaurant reviews from verified guests
Show reviews with
Saturday's ratings
Guest at Table 1
•
Saturday at 3:55am
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Sensational
Rated 6 items
Mochi
5
Dragon Fire
5
Miso
5
Side Salad
5
Midori
5
Seven Spicy Ahi
5
Wednesday's ratings
Guest at Table B 9
•
Feb 19
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Donald is always a delight!
Rated 7 items
Thai Chicken Wrap
5
Edamame
5
Secret Garden
5
Kumo
5
Kinzami Wasabi
5
Scarlet Night
5
Hot Sake
4
Monday's ratings
Guest at Table 745
•
Feb 3
Rated 2 items
Spicy Mayo
5
Sweet Potato Maki - OTG
5
Saturday's ratings
Guest at Table 735
•
Jan 18
Overall
1.00
Payment experience
1
Would recommend
1
Did not tip because of the audacity of putting a 30% default tip on a carry out. Including a 40% is insane and tone deaf.
Monday's ratings
Guest at Table 5
•
Jan 6
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
the server was amazing
Rated 2 items
BlackBerry Mojito
5
Negi Hamachi Maki
3
Friday's ratings
Guest at Table 12
•
Dec 20, 2024
Overall
5.00
Food
5
Atmosphere
5
Payment experience
5
Would recommend
5
Chris rocked our world!!!
Rated 9 items
Edamame
5
LaBella Rose Prosecco
5
Salmon Carpaccio
5
Green Dragon
5
Salmon Avocado Maki
5
Prisoner
5
Golden Lobster
5
Sake Sashimi
5
Tito's Vodka Martini
5
Sunday's ratings
Guest at Table 14
•
Dec 15, 2024
Overall
4.20
Food
5
Service
4
Atmosphere
3
Payment experience
5
Would recommend
4
Server was very good. The atmosphere sounded like at times - we were in an Eastern European club (been there), not really fitting the holiday vibe… but a good time!
Monday's ratings
Guest at Table 8
•
Nov 25, 2024
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
👍👍👍
Rated an item
Fried Rice / Shrimp Half
5
Monday's ratings
Guest at Table 12
•
Nov 18, 2024
Overall
3.40
Food
4
Service
1
Atmosphere
4
Payment experience
4
Would recommend
4
Our service was terrible
Guest at Table 14
•
Nov 18, 2024
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Robin was fantastic!
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