Feedback from guests who paid with Up 'n go





Turning Point - Media
4.81
Verified restaurant
Pay with Up 'n go
Pay at the table with Up 'n go
Espresso Drinks
$2.50 - $7.50
4.78
Toffee Cream Cold Brew
$6.75
4.50
Shrimp & Grits
$16.50
4.83
Strawberry Cheesecake-3
$13.25 - $13.75
4.73
Southern Chicken
$17.00
4.52
$3.90 - $5.70
5.00
Hot Chocolates
$7.25 - $7.75
5.00
Daisy Cakes
$13.00 - $13.75
5.00
Eggs Benny
$14.50 - $15.25
5.00
Salmon Benny
$6.50 - $7.00
5.00
Just Beet It
$3.60 - $4.00
4.66
House Blend Coffee
$4.75 - $14.25
4.76
Side Meat
$15.00 - $15.75
4.75
Breakfast Combo
$8.00
4.77
French Press
$12.50 - $13.50
4.77
Wilbur Skillet
Average guest ratings
4.81
Overall
5
4
3
2
1
97%
Would recommend
Yes
No
4.78
Payment experience
5
4
3
2
1
4.80
Food
5
4
3
2
1
4.81
Service
5
4
3
2
1
4.82
Atmosphere
5
4
3
2
1
96
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
Restaurant reviews from verified guests
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Tuesday's ratings
Guest at Table 10
•
Tuesday at 2:42pm
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Food and service were fantastic. Our server Leanna was very friendly and made sure we had everything we needed. Will definitely come back.
Rated 3 items
Wilbur Skillet
5
Basic Skillet
5
French Press
5
Sunday's ratings
Guest at Table 13
•
Sunday at 1:40pm
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Renee was great!
Thursday's ratings
Guest at Table 15
•
Jun 19
Overall
4.80
Food
4
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Eggs Benedict were a little over done. Great service as always
Wednesday's ratings
Guest at Table 103
•
Jun 18
Overall
4.80
Food
5
Service
5
Atmosphere
4
Payment experience
5
Would recommend
5
Server was great!
Rated 3 items
House Blend Coffee
5
Bowl Oatmeal w/ Fruit
5
Side Meat
5
Sunday's ratings
Guest at Table 29
•
Jun 15
Overall
2.50
Food
1
Service
3
Atmosphere
3
Payment experience
3
Our server was so sweet, but I ordered pancakes cooked light and they literally came out burned. My husband and daughter wouldn’t even have eaten them. I apologized and sent them back only because they were inedible even to someone who doesn’t prefer them lighter; and they came out after my family was finished eating and were pretty much dropped onto the table in front of me with an attitude by apparently your general manager “Brandon” who said, “Better?” I looked at them and they are still super dark and almost burned, even moreso on the bottom he, or someone, apparently tried to hide. I said they were fine (because it is Father’s Day and I just wanted my husband to enjoy himself and not sit even longer waiting for a third plate) and my husband spoke-up and said, “she ordered them cooked light and we just waited this long for a new order and they’re still burned?”, to which Brandon replied, “so do you want another order again or what?”. We were quite taken aback and I said, “I’m sorry, can I just have a to-go box. My family has finished their breakfast and I can bring these home to my son.” He literally said nothing and stormed-off and we heard him behind our table talking to our server explaining what happened with quite an unprofessional demeanor speaking about a customer and to a server - in the middle of a restaurant! It should be noted that it wasn’t overly busy, especially for a Sunday AND Father’s Day. There was no one waiting for tables. Only one party the whole time we were there. We have a family business and I worked in a restaurant as a server for years, as well as a bookkeeper for a popular and busy Media restaurant for years and no one I’ve ever worked with or for would ever act like that - ESPECIALLY a general manager! I’m disgusted they this is who your company has CHOSEN to professionally represent you. We come here often and sadly will not be back. I’ve NEVER written a review like this and am so sad to feel responsible to do so now. If it were any of the businesses I worked for, or our family’s business, I’d want to know!
Rated an item
Three Plain Pancakes
2
Friday's ratings
Guest at Table 4
•
Jun 13
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Grace was so sweet and great with offering recommendations. Food came very fast and was cooked perfectly. Will definitely be returning.
Added a new item photo and rated 2 items

Guest pic
Toffee Cream Cold Brew
5
The toffee crunch at the top made for a great surprise while drinking.
Traditional Egg w/ Meat
4
The food didn’t stand a chance! Get in my belly :-)
Sunday's ratings
Guest at Table 23
•
Jun 8
Rated an item
Hot Chocolates
5
Monday's ratings
Guest at Table 10
•
Jun 2
Rated 2 items
G.O.A.T Omelet
5
French Press
5
Guest at Table 101
•
Jun 2
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Great Breakfast 👍
Tuesday's ratings
Guest at Table 105
•
May 20
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
just waited little bit longer than usual and waitress seems not happy today.
Rated 3 items
Mixed Greens
5
Create a Combo
5

Espresso Drinks
5
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