West Texas Chophouse Palmas

It’s a bit loud in the restaurant. Service was good

For large parties additional help is need how can you expect 1 person to serve 17 people. I believe that is one of the reasons why the 18% gratuity is charged. Some of the plates were cold some did not get ordered. Waiter tried his best.

Exxcellent service provided by waitress and staff!

Warm tortillas one by one, not 2 together

Great food, and great service

Food was great, server (Haily) was very professional and helpful.

Anika was so fantastic, she was intuitive to our needs without being overbearing. I would come back again solely for her!

Beatiful

Hostesses not so friendly. They are the first employees one sees they should be customer service friendly and smile when dealing with customers. They should have honored our reservation before the couple that were on the waiting list and then reserved online because it was taking to long. Waitress Crystal on the other Hand excellent, very very customer service friendly. Food was great except the tortillas cold and old. Yes I would recommend, as we come often.

Crystal was great !