Feedback from guests who paid with Up 'n go
![On The Border Novi](https://ik.imagekit.io/upngo/assets/customer/on-the-border/logo.png?tr=h-400,fo-auto)
On The Border Novi
4.51
Verified restaurant
Pay with Up 'n go
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Brisket Tacos 3EA
$15.39
5.00
$2.99
5.00
Diet Pepsi
$2.99
5.00
Pepsi
$21.59
5.00
Beef Fajitas
$2.99
5.00
Dr Pepper
$7.59
5.00
Kid Corn Dog
$2.99
4.71
Tea
$2.99
5.00
Diet Pepsi
$10.29
4.33
Lunch CYO Combo 2
$13.19
4.67
BF Burrito
$9.29
4.50
Bowl Queso
Average guest ratings
4.51
Overall
5
4
3
2
1
87%
Would recommend
Yes
No
4.63
Payment experience
5
4
3
2
1
4.50
Food
5
4
3
2
1
4.61
Service
5
4
3
2
1
4.30
Atmosphere
5
4
3
2
1
82
Net Promoter Score
Promoters
Passives
Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
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Friday's ratings
Guest at Table 53
•
Jun 28
Overall
4.00
Service
3
Payment experience
4
Would recommend
5
Server didn’t get correct drink order.
Tuesday's ratings
Guest at Table 81
•
Jun 25
Overall
4.25
Food
5
Service
2
Payment experience
5
Would recommend
5
Speed of service and need a hostess
Wednesday's ratings
Guest at Table 12
•
May 15
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Serve a milder salsa with endless chips.
Saturday's ratings
Guest at Table 83
•
Apr 27
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Did amazing job reminded me of my rewards
Guest at Table 12
•
Apr 27
Overall
4.00
Food
4
Service
4
Payment experience
5
Would recommend
3
Increase staff, get hosts to wait tables if necessary
Wednesday's ratings
Guest at Table 54
•
Apr 24
Overall
4.00
Food
3
Service
5
Payment experience
5
Would recommend
3
The Food
Sunday's ratings
Guest at Table 3
•
Apr 21
Overall
3.00
Food
3
Service
1
Payment experience
5
Would recommend
3
Server was overworked and as a result was inattentive. We asked for guacamole but got extra sour cream instead. Not really Wendy’s fault but tonight’s experience wasn’t acceptable at all.
Friday's ratings
Guest at Table 42
•
Apr 12
Overall
4.75
Food
5
Service
5
Payment experience
4
Would recommend
5
App should read QR code and process payment and add points.
Wednesday's ratings
Guest at Table 52
•
Apr 10
Overall
4.25
Food
3
Service
5
Payment experience
5
Would recommend
4
Rice was a lil hard
Monday's ratings
Guest at Table 22
•
Apr 8
Overall
5.00
Food
5
Service
5
Payment experience
5
Would recommend
5
Allow me to enter my rewards phone number when paying with upngopay.com
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