Feedback from guests who paid with Up 'n go
The Clocktower
4.69
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Full English Breakfast
$26.00
5.00
$9.00
5.00
BTL Sparkling Water
$24.00
5.00
Half Dozen Oysters
$24.00
5.00
Steak Tartare
$32.00
5.00
Dry Aged Burger
$26.00
5.00
Duck Benedict
$64.00 - $128.00
4.35
Beef Wellington
$12.00 - $14.00
4.77
Scotch Egg
$33.00
4.55
Fish and Chips
$26.00
4.67
Scallops
$22.00
4.75
Buttermilk Pancakes
Average guest ratings
4.69
Overall
5
4
3
2
1
92%
Would recommend
Yes
No
4.68
Payment experience
5
4
3
2
1
4.69
Food
5
4
3
2
1
4.69
Service
5
4
3
2
1
4.73
Atmosphere
5
4
3
2
1
88
Net Promoter Score
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Detractors
Verified reviews
Feedback from guest who paid with Up 'n go
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Thursday's ratings
Guest at Table 32
•
Oct 17
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Came for a birthday celebration and it was well worth it.
Wednesday's ratings
Guest at Table 66
•
Oct 2
Overall
3.00
Food
4
Service
4
Atmosphere
2
Payment experience
2
Would recommend
3
Too noisy - Apple Pay not available
Monday's ratings
Guest at Table 63
•
Sep 30
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Slightly dark to see the menu but hey that’s me being old
Sunday's ratings
Guest at Table 44
•
Aug 4
Overall
4.40
Food
4
Service
5
Atmosphere
5
Payment experience
5
Would recommend
3
The food was a little bit too salty. But the service was nice!
Friday's ratings
Guest at Table 55
•
Jun 7
Overall
4.80
Food
4
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Love that we are able to split the check online - excellent service!
Rated 2 items
GL Trimbach Riesling
5
Fish and Chips
3
Sunday's ratings
Guest at Table 51
•
Apr 21
Overall
3.80
Food
5
Service
3
Atmosphere
3
Payment experience
5
Would recommend
3
Staff who take orders seemed to be hard to find. Had to keep chasing people to order drinks and food. But all staff were friendly. Probably need one more person to do that.
Friday's ratings
Guest at Table 22
•
Apr 5
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
A gem in NYC - food and staff outstanding.
Rated 8 items
Tuna Crudo
5
Beefeater
5
GL Rolet
5
Shrimp Cocktail
5
Ritual
5
#13013
5
ClockTower Ice Cream
5
Beet Salad
5
Friday's ratings
Guest at Table 45
•
Mar 29
Overall
5.00
Food
5
Service
5
Atmosphere
5
Payment experience
5
Would recommend
5
Incredible service. And the beef Wellington was awesome!
Wednesday's ratings
Guest at Table 67
•
Mar 27
Overall
3.80
Food
3
Service
3
Atmosphere
5
Payment experience
5
Would recommend
3
Duck Benedict was very salty, could use more hollandaise to cut the salinity.
Sunday's ratings
Guest at Table 65
•
Mar 10
Overall
4.40
Food
4
Service
4
Atmosphere
5
Payment experience
5
Would recommend
4
Dirty silver ware and no bacon substiute, but overall pleasant and didn’t feel bothered by staff.
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