Privacy Policy

UP ‘N GO Privacy Policy

Last modified: Oct 07, 2024

1. Introduction

Upngo Inc. (“we” “us” or “Up ‘n go”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect or that you may provide to us and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect when you use or interact with our service or our website (collectively the “Service”), including when you use the Service to pay at a restaurant, communicate with us by email, complete or submit forms to us on our website or portals, visit our website, or interact with us on social media.

This Policy DOES NOT apply to information you provide or we collect in an employment context or to information that you provide to or is collected by any third party (see Section 3.3 Third-Party Information Collection). Such third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Service. By accessing or using the Service, you agree to this Policy. This Policy may change from time to time (see Section 10, Changes to Our Privacy Policy). Your continued use of the Service after we revise this Policy means you accept those changes, so please check the Policy periodically for updates.

2. Children Under the Age of 16

The Service is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected].

3. Information We Collect and How We Collect It

We collect information from and about users of our Service:

Directly from you when you provide it to us.
Automatically when you use the Service.
From our third-party partners and service providers.

3.1 Information You Provide to Us

When you interact with or use the Service, we may ask you to provide information by which you may be personally identified, such as your name, postal address, email address, telephone number, credit card number, or any other identifier by which you may be contacted online or offline (“personal information”); or other information that is about you but individually does not identify you. This information includes:

Information that you provide by filling in forms in the Service, including but not limited to information provided at the time of making payments to restaurants through our Service. We may also ask you for information if you enter a contest or promotion sponsored by us, or if you report a problem with the Service.
Records and copies of your correspondence (including email addresses and phone numbers) if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through the Service, including your order history at restaurants that use our Service. You may be required to provide financial information before processing a payment through the Service.

You may also provide information for publication or display (“Posted”) on public areas of the Service ( “User Contributions”)—for examples, reviews of restaurants or other businesses at which you use our Service. Your User Contributions are Posted and transmitted to others at your own risk, and we cannot control the actions of third parties to whom your User Contributions may be available.

3.2 Information We Collect Through Automatic Data Collection Technologies

When you access or use the Service, it may use technology to automatically collect the following:

Usage Details – Certain details of your access to and use of the Service, including location data, logs, and other communication data, and the resources that you access and use on or through the Service.
Device Information – Information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
Location Information – The Service may collect real-time information about the location of your device. We may use this information to verify your identity, authenticate transactions, and/or recommend restaurants and other businesses near you.

If you do not want us to collect this information, do not use the Service. You may also be able to prevent the collection of certain information through your device settings; however, if you prevent our collection of information, some features of the Service may be inaccessible or not function properly.

We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (behavioral tracking). We may not recognize Do-Not-Track (“DNT”) signals from your web browsers or device. This is because there is not yet a universally accepted standard on how to interpret and respond to DNT signals, which often conflict with other settings. If and when a standard is established, we will re-examine how we can appropriately respond to DNT signals.

The technologies we use for automatic information collection may include:

Cookies (or mobile cookies). A cookie is a small file placed on your device or browser. It may be possible to refuse to accept cookies by activating the appropriate setting on your device or browser. However, if you select this setting you may be unable to access certain features of our Service.
Web Beacons. Pages of the Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related \statistics (for example, recording the popularity of certain content and verifying system and server integrity).
Web Browser Local Storage. Web browsers allow sites to store information that may be accessed by our Service while you use it, as well as when you reuse it. This information can persist after a reload or after closing a browser or restarting a device.
Third-Party Plug-ins. We may incorporate third-party software into our Service, and this third-party software may automatically collect information about you or your device.

3.3 Third-Party Information Collection

When you use the Service, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

Advertisers, ad networks, and ad servers.
Analytics companies.
Your mobile device manufacturer.
Your mobile service provider.
Fraud prevention services.

These third parties may use tracking technologies to collect information about you when you use the Service. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Section 6, Your Choices About Our Collection, Use, and Disclosure of Your Information.

4. How We Use Your Information

We use the information that we collect about you or that you provide to us, including any personal information, to:

Provide you with the Service.
Fulfill any other purpose for which you provide it.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Notify you of any changes to our Service.
Provide ads.

The usage information we collect helps us to improve our Service and to deliver a better and more personalized experience by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Service according to your individual interests.
Recognize you when you use the Service.

We use location information we collect to verify your identity, authenticate transactions, and/or recommend restaurants and other businesses near you.

We also may use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, you may submit a request to us by visiting the following Internet Web page link: Up ‘n go Opt-out.

For more information, see Section 6, Your Choices About Our Collection, Use, and Disclosure of Your Information.

We may use the information we collect to display advertisements to our advertisers’ target audiences.

5. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

In addition, we may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Up ‘n go’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Up ‘n go about our Service users is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Section 6, Your Choices About Our Collection, Use, and Disclosure of Your Information.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce our rights arising from any contracts entered into between you and us, including our Terms of Service, and for billing and collection.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Up ‘n go, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction

6. Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.

Tracking Technologies – You can set your device or browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some features of the Service may then be inaccessible or not function properly.
Location Information – You can choose whether or not to allow the Service to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some features of the Service may become inaccessible or not function properly.
Promotion by the Company. If you do not want us to use your contact information to promote our own or third parties’ products or services, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: Up ‘n go Opt-out
Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: Up ‘n go Opt-out
Disclosure of Your Information for Third-Party Advertising and Marketing. If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: Up ‘n go Opt-out
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Residents in certain states, such as California, may have additional personal information rights and choices. For more information, please see Section 7, Your State Privacy Rights.

7. Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, visit California Privacy.

Other states, including Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Nevada, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose.
Data portability.
Opt-out of personal data processing for targeted advertising; sales; or profiling in furtherance of decisions that produce legal or similarly significant.
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email us at [email protected].

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: [email protected].

8. Accessing and Correcting Your Personal Information

You may email us at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Service, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Service users.

9. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on our website home page and/or when you process a payment through our Service.

The date the Policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Policy to check for any changes.

11. Contact Information

To ask questions or comment about this Policy and our privacy practices, contact us at [email protected].

UP ‘N GO Privacy Statement for California Residents

Effective Date: Oct 07, 2024

Last Updated on: Oct 07, 2024

This Privacy Statement for California Residents (“Statement”) supplements the information contained in the Privacy Policy of Upngo, Inc. (“we,” “us,” or “Up ‘n go”) and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this Statement to comply with the California Privacy Rights Act (CPRA) and any terms defined in the CPRA have the same meaning when used in this Statement.

12. Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:

Publicly available information from government records.
Deidentified or aggregated consumer information.
Information excluded from the CPRA’s scope, like:

Certain health or medical information, such as that covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA);
Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	NO
D. Commercial information	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
E. Biometric information	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
F. Internet or other similar network activity	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	YES
G. Geolocation data	Physical location or movements.	YES
H. Sensory data	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information	Current or past job history or performance evaluations.	NO
J. Non-public education information (per the Family Educational Rights and Privacy Act)	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
K. Inferences drawn from other personal information	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	YES

We obtain the categories of personal information listed above from the following categories of sources:

Directly from you. For example, from forms you complete to process payments through our services.
Indirectly from you. For example, from observing your actions on our platform or websites.
From our third-party partners and service providers.

13. Use of Personal Information

We may use, sell (which includes sharing for cross-context behavioral advertising), or disclose the personal information we collect for one or more of the following purposes:

To fulfill or meet the reason you provided the information. For example, if you provide your personal information to facilitate a restaurant payment, we will use that information to process your payment.
To provide, support, personalize, and develop our website, products, and services.
To create, maintain, customize, and secure your account or profile with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your experience with our service.
To deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our service, through third-party sites and services, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve our website, products, and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CPRA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

14. Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. We only make these business-purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

Subject to your right to opt-out, we may also share your personal information with third parties for the purpose of providing personalized advertisements and offers for products and services that may interest you, which may constitute a “sale” of such information pursuant to CPRA. Such sharing of personal information does not include information about individuals we know are under age 16. Up ‘n go may sell or share the following categories of personal information to or with the categories of third parties indicated in the chart below. For more on your personal information sale rights, see Section 5.6, Personal Information Sales Opt-Out and Opt-In Rights.

Personal Information Category	Category of Third-Party Recipients
Personal Information Category	Business Purpose Disclosures	Sales
A. Identifiers	To our service providers and/or contractors	To our restaurant partners and third-party advertisers
B. California Customer Records personal information categories	To our service providers and/or contractors	To our restaurant partners and third-party advertisers
C. Protected classification characteristics under California or federal law	N/A – not collected or shared	N/A – not collected or shared
D. Commercial information	To our service providers and/or contractors	To our restaurant partners and third-party advertisers
E. Biometric information	N/A – not collected or shared	N/A – not collected or shared
F. Internet or other similar network activity	To our service providers and/or contractors	To our restaurant partners and third-party advertisers
G. Geolocation data	To our service providers and/or contractors	None
H. Sensory data	N/A – not collected or shared	N/A – not collected or shared
I. Professional or employment-related information	N/A – not collected or shared	N/A – not collected or shared
J. Non-public education information	N/A – not collected or shared	N/A – not collected or shared
K. Inferences drawn from other personal information	None	To our restaurant partners and third-party advertisers

15. Retaining Your Personal Information

We seek to only retain personal information for as long as necessary to fulfill the purposes for which we collected such data, as described in this Statement. This may include the purposes of satisfying any legal, accounting, or reporting requirements, subject to your rights, in certain circumstances, to have your personal information erased.

We may be required by law to hold certain personal information for specific periods. In other cases, we will retain your personal information for an appropriate period after our relationship ends to protect ourselves from legal claims or to administer our business.

16. Your Rights and Choices

The CPRA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CPRA rights and explains how to exercise those rights.

16.1 Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). At your request, we will include all of your personal information that we have collected as far back as January 1, 2022, unless doing so proves impossible or involves disproportionate effort. Once we receive your request and confirm your identity (see Section 5.4, Exercising Your Rights to Know, Delete, or Correct), we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

sales, identifying the personal information categories that each category of recipient purchased (this will include personal information shared for cross-context behavioral advertising, if applicable); and
disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

The specific pieces of personal information we collected about you (also called a data portability request).

16.2 Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Section 5.4, Exercising Your Rights to Know, Delete, or Correct), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to do any of the following:

Complete the transaction for which we collected the personal information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers, contractors, and—if it is possible and does not require disproportionate effort—anyone to whom we have sold or with whom we have shared your personal information, to take similar action.

16.3 Right to Correct

You have the right to request that we correct any inaccurate personal information about you that we collected from you and retained, subject to certain exceptions (the “right to correct”). Once we receive your request and confirm your identity (see Section 5.4, Exercising Your Rights to Know, Delete, or Correct), we will determine the accuracy of the contested personal information by considering the totality of the circumstances related to such personal information.

If we determine that the requested correction is appropriate, we will correct the personal information in our system, and we will also instruct all service providers and contractors that maintain the personal information at issue pursuant to their written contract with us to make the necessary corrections in their respective systems.

We may, in our discretion, choose to delete rather than correct personal information, unless prohibited by CPRA.

16.4 Exercising Your Rights to Know, Delete, or Correct

To exercise your rights to know, delete, or correct described above, please submit a request by:

Emailing us at: [email protected]
Visiting: upngo.com/contact

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, as determined by us in our reasonable discretion and in accordance with applicable laws.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You do not need to create an account with us to submit a request to know or delete. However, if we offer the ability for you to create an account with us, we will consider requests made through a password-protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

For instructions on exercising your sale opt-out or opt-in rights, see Section 5.6, Personal Information Sales Opt-Out and Opt-In Rights.

16.5 Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact [email protected].

We attempt to substantively respond to all verifiable consumer requests within forty-five (45) days of its receipt. If we need more time (up to another 45 days), we will inform you of the reason and extension period in writing.

We will deliver our written response by mail or electronically, at your option. If at any time we provide the option for consumers to create accounts with us and you create such an account, we may instead deliver our written response to that account.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request, unless you expressly request older information. In no case will we be required to disclose information from before January 1, 2022. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

16.6 Personal Information Sales Opt-Out and Opt-In Rights

If you are age 16 or older, you have the right at any time to direct us to not sell your personal information or share your personal information for cross-context behavioral advertising (the “right to opt-out”). We do not collect or sell the personal information of consumers we actually know are less than 16 years old.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: Up ‘n go Opt-out

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by emailing us at [email protected].

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

17. Non-Discrimination

We will not discriminate against you for exercising any of your CPRA rights. Unless permitted by the CPRA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CPRA that can result in different prices, rates, or quality levels. Any CPRA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

18. Changes to this Statement

We reserve the right to amend this Statement at our discretion and at any time. When we make changes to this Statement, we will post the updated notice on our website and update the notice’s effective date. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this Statement, the ways in which Up ‘n go collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Website: upngo.com/contact

Email: [email protected]

Postal Address:
Upngo, Inc.
Attn: Customer Support
401 W. A St., Suite 200,
San Diego, CA 92101

If you need to access this Statement in an alternative format due to having a disability, please contact [email protected].

UP ‘N GO California Notice at Collection

The California Privacy Rights Act (CPRA) requires Upngo, Inc. (“we,” “us,” or “Up ‘n go”) to provide certain disclosures at or before our collection of personal information from California residents. This California Notice at Collection provides you with information about how we collect and use, sell, or share your personal information in connection with the provision of our service.

In this notice, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

20. Personal Information We Collect and Use

When you use or interact with our service or our website, including when you use our service to pay at a restaurant, communicate with us by email, complete or submit forms to us on our website or portals, visit our website, or interact with us on social media, we may collect and use the categories of personal information listed in the table below.

Please note that when you provide feedback through our service (such as a review of a restaurant), any contact information you provide to us will be available to the applicable business, so that it may directly respond to any concerns you have.

As shown in the chart below, we may sell certain categories of personal information we collect or share it with third parties for cross-context behavioral advertising. To opt-out of personal information sales or sharing, visit https://upngo.com/privacy-policy#opt-out.

Personal Information Category	Purposes for Collection and Use	Sold or Shared for Marketing Purposes?
Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.	Provide our payment service to our customers Verify identity of payment account holder Provide service and support to our users Support, personalize, develop, and improve our services and other offerings Market and communicate about our and third parties’ products, services, and other offerings	YES. When you use our service to pay a restaurant, we may share details of the transaction, including your identifiers, with the restaurant. We may also share your information with third-party partners to allow them to provide personalized advertisements and offers for products and services that may interest you.
Personal information categories listed in the California Customer Records statute, which includes a name, signature, physical characteristics or description, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.	Provide our payment service to our customers Verify identity of payment account holder Provide service and support to our users Support, personalize, develop, and improve our services and other offerings Market and communicate about our and third parties’ products, services, and other offerings	YES. When you use our service to pay a restaurant, we may share details of the transaction, including your identifiers, with the restaurant. We may also share your information with third-party partners to allow them to provide personalized advertisements and offers for products and services that may interest you.
Commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Provide our payment service to our customers Verify identity of payment account holder Provide service and support to our users Support, personalize, develop, and improve our services and other offerings Market and communicate about our and third parties’ products, services, and other offerings Comply with requirements of third-party payment or data processors	YES. When you use our service to pay a restaurant, we may share details of the transaction, including your identifiers, with the restaurant. We may also share your information with third-party partners to allow them to provide personalized advertisements and offers for products and services that may interest you.
Internet or other similar network activity, such as information on a consumer’s interaction with a website, application, or advertisement.	Verify identity of payment account holder Provide service and support to our users Support, personalize, develop, and improve our services and other offerings Market and communicate about our and third parties’ products, services, and other offerings	YES. When you use our service to pay a restaurant, we may share details of the transaction, including your identifiers, with the restaurant. We may also share your information with third-party partners to allow them to provide personalized advertisements and offers for products and services that may interest you.
Geolocation data, such as physical location or movements.	Verify identity of payment account holder Display lists of nearby businesses	NO.
Inferences drawn from other personal information, such as a profile reflecting a person’s preferences.	Understand consumer purchasing preferences	YES. When you use our service to pay a restaurant, we may share details of the transaction, including your identifiers, with the restaurant. We may also share your information with third-party partners to allow them to provide personalized advertisements and offers for products and services that may interest you.

21. Sensitive Personal Information

We do not collect sensitive personal information, as defined by the CPRA, when you interact with our service or our website.

22. Retaining Your Personal Information

We seek to only retain personal information for as long as necessary to fulfill the purposes for which we collected such data, as described in this Notice at Collection. This may include the purposes of satisfying any legal, accounting, or reporting requirements, subject to your rights, in certain circumstances, to have your personal information erased.

23. Additional Information

For additional information about our privacy practices, please visit our Privacy Notice for California Residents and our Privacy Policy.

This Notice at Collection does not apply to information we collect in employment contexts, including from our employees and from applicants for employment.

Up ‘n go Opt-out

To opt-out of sales of your personal information or sharing of your personal information for cross-context behavioral advertising, submit your email address here: